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Accept Payments with Stripe

You can connect your Stripe account to start collecting payments directly through our platform.

We use Stripe Connect to handle all payment processing, ensuring your transactions are secure, fast, and compliant.

Getting Started​

To start accepting payments, go to the event editor and click on Manage Event, and select your event.

Click on Collect Payments, then click on Manage Stripe Account, and then click on Sign Up.

You’ll be redirected to Stripe’s secure onboarding flow.

Provide your business and payout information.

Submit the form to complete the account setup.

You’ll be redirected back to our site once you're done.

How it works​

Once your Stripe account is connected:

You can receive payments through our platform.

Funds are deposited directly into your bank account by Stripe.

Stripe handles disputes, refunds, and compliance.

You’ll also get access to the Stripe Dashboard, where you can:

  • View transactions and payout history
  • Update bank details and personal info
  • Set up collection of sales taxes
  • Access tax forms (e.g. 1099s if applicable)

Your Stripe account is subject to the Stripe Connected Account Agreement.

Stripe, not our platform, is solely responsible for:

  • Verifying your identity and business information
  • Determining when and how funds are disbursed
  • Handling regulatory compliance

You can configure and manage sales tax collection in your Stripe Dashboard.

If you are required to collect sales tax, VAT, or GST:

  • Use Stripe Tax to set up automatic tax calculation.
  • Review your tax settings and ensure you’re compliant with local laws.
  • Our platform does not automatically calculate or remit taxes on your behalf.

Payouts​

Stripe will automatically transfer your available balance to your bank account on a rolling basis (usually daily or weekly).

You can:

  • View payout status via the Stripe Dashboard
  • Change bank account details
  • Change your payout schedule (if eligible)

Setting up payments for your event​

Once your Stripe account is fully connected, you can set prices under Collect Payments within the event editor.

You can set it to require payment for anyone to access your event, and manage payees and view payment logs.

You can also control which pages require payment at a granular level within Edit Pages. This allows you to make some of your event content viewable for free, if you wish.

You're also able to redirect users who haven't paid to a custom page.

This will allow you to create a custom page that explains the type of content your event will have to encourage users to pay.

Need Help?​

If you have any issues connecting your account or questions about payments or payouts, please contact support.